If Ākonga (p) wishes to withdraw from a programme, Ākonga must contact Pūkenga or a TupuOra Academy representative, by phone or online to early withdraw (withdrawal at Ākonga request – Withdrawal Application Form).

  • Please note; the early withdrawal period starts on the course start date and finishes once 10% of the total course duration has passed for the course (up to a maximum of 30 days).

If an Ākonga has paid fees and withdraws from study at TupuOra Academy due to:

  1. A programme is being cancelled by TupuOra Academy.
  2. The withdrawal form has been submitted within the early withdrawal period.
  3. Withdraws from some units before the early withdrawal period in accordance with Education Regulations.
  4. Applications received after the finish date of the programme the Ākonga has early withdrawn from will not be considered for a refund.

In order to request a refund, Ākonga must complete the Ākonga Fee Refund Form.